Patient Satisfaction with Telehealth as an Element of Hybrid Decentralised Clinical Trials: A Cross-Sectional Study of Oncology Clinical Trial Participants
Thursday, August 14, 2025 |
10:37 AM - 10:44 AM |
Ballroom 2 and 3 |
Overview
Dr Andrew Parsonson
Speaker
Dr Andrew Parsonson
Medical Oncologist
Macquarie University
Patient Satisfaction with Telehealth as an Element of Hybrid Decentralised Clinical Trials: A Cross-Sectional Study of Oncology Clinical Trial Participants
Abstract
Background:
Decentralised elements (DEs) of clinical trials (CTs) such as Telehealth (TH) allow some trial related activities to occur without requiring patients to travel to the clinical trial site.
Methods:
Patients enrolled in oncology CTs at a clinical trial site in Sydney, Australia who underwent at least one TH visit were invited to complete a de-identified modified Study Participant Feedback Questionnaire (SPFQ) to evaluate satisfaction for various aspects of TH, their willingness to continue TH visits and to provide further suggestions as free text. Logistic regression was used to assess factors associated with a willingness to continue TH and suggestions were analysed using content analysis.
Results: 120 patients were invited, and 102 valid questionnaires were returned. Median age was 64 (range 21-92), 65% of pts were male, 77% resided in a metropolitan area and 64% resided within 60 minutes drive to the site. 91% of pts had an advanced stage cancer, 60% were enrolled in a phase I/II trial, and 72% of IPs were administered intravenously. 86% of patients indicated they were satisfied with their experience with TH during their clinical trial and 85% indicated that they would consider additional TH trial visits if this was a future option. There were no significant differences found in future willingness to use TH between patient, cancer or trial-related factors. Patients suggested having an option to choose between in-person or TH, having adequate technology and being able to conduct other trial-related activities remotely would improve their experience.
Conclusion: Patients were overwhelmingly satisfied with their TH visits in an oncology clinical trial and the majority were willing to continue if this was an option for subsequent encounters. Future oncology CT protocols should consider incorporating TH and other DEs as an option if appropriate, to reduce participant travel burden and improve access to CTs.
Decentralised elements (DEs) of clinical trials (CTs) such as Telehealth (TH) allow some trial related activities to occur without requiring patients to travel to the clinical trial site.
Methods:
Patients enrolled in oncology CTs at a clinical trial site in Sydney, Australia who underwent at least one TH visit were invited to complete a de-identified modified Study Participant Feedback Questionnaire (SPFQ) to evaluate satisfaction for various aspects of TH, their willingness to continue TH visits and to provide further suggestions as free text. Logistic regression was used to assess factors associated with a willingness to continue TH and suggestions were analysed using content analysis.
Results: 120 patients were invited, and 102 valid questionnaires were returned. Median age was 64 (range 21-92), 65% of pts were male, 77% resided in a metropolitan area and 64% resided within 60 minutes drive to the site. 91% of pts had an advanced stage cancer, 60% were enrolled in a phase I/II trial, and 72% of IPs were administered intravenously. 86% of patients indicated they were satisfied with their experience with TH during their clinical trial and 85% indicated that they would consider additional TH trial visits if this was a future option. There were no significant differences found in future willingness to use TH between patient, cancer or trial-related factors. Patients suggested having an option to choose between in-person or TH, having adequate technology and being able to conduct other trial-related activities remotely would improve their experience.
Conclusion: Patients were overwhelmingly satisfied with their TH visits in an oncology clinical trial and the majority were willing to continue if this was an option for subsequent encounters. Future oncology CT protocols should consider incorporating TH and other DEs as an option if appropriate, to reduce participant travel burden and improve access to CTs.
Biography
Dr Andrew Parsonson is a medical oncologist appointed at Nepean Hospital, Macquarie University Hospital, GenesisCare Kingswood and Hawkesbury District Hospital. His clinical interests are in breast cancers, gastrointestinal cancers and in early phase clinical research. Alongside his clinical work, he is completing a part-time PhD through the Australian Institute of Health Innovation (AIHI) at Macquarie University, exploring the use of digital health to improve patient access to cancer clinical trials. He is the current chair of the Young Oncologists’ Group of Australia (YOGA) and has a strong interest in the education and professional development of the next generation of oncologists.
Session Chair
Tim Clay
St John Of God Subiaco Hospital
